Platform Features

Every Tool to Grow Your Business, Right Here

From AI-powered confirmation to real-time tracking, from prepayment to CRM — all dimensions of reservation management in one platform.

01Feature

AI Voice Confirmation

The moment a reservation is completed, our AI engine automatically calls the customer. It verbally confirms or cancels the reservation using natural language — all conversations are recorded.

  • Automatic AI call after reservation
  • Natural language conversation and confirmation flow
  • Voice confirmation recording viewable in the dashboard
  • Reduces no-show rate by up to 60%
AI Voice Confirmation
02Feature

Optional Human Agent

Not every customer wants to talk to AI. CheckRezerve gives customers the choice between AI or a real operator. No call is missed with instant notification on the receptionist screen.

  • AI / human routing based on customer preference
  • Instant call notification on receptionist dashboard
  • Call recording and detailed note-taking
  • Automatic routing outside working hours
Optional Human Agent
03Feature

Real-Time Business Tracking

Which tables are occupied, how many people are inside, when will peak hours be reached? Keep your business's real-time pulse on a single screen.

  • Real-time table occupancy map
  • Instant headcount and capacity indicator
  • Hourly occupancy projection
  • Average table stay duration analysis
Real-Time Business Tracking
04Feature

Reservation & Revenue Analytics

Data-driven management instead of intuitive decisions. Track all your business metrics with daily, weekly, and monthly reports.

  • Daily/weekly/monthly reservation charts
  • Revenue growth and no-show comparison
  • Busiest day/hour report
  • Excel and PDF export
Reservation & Revenue Analytics
05Feature

Multiple Services & Expert Selection

Customers can choose the service type and expert themselves when making a reservation. Offer a professional experience with staff photos, bios, and availability calendars.

  • Service category selection (massage, hair, spa, etc.)
  • Expert/staff preference screen and profile
  • Availability calendar and slot management
  • Automatic session duration calculation
Multiple Services & Expert Selection
06Feature

Table / Session / Room Selection

Customers can select their preferred table or cabin from an interactive map. Smart suggestions automatically prevent conflicts and gaps.

  • Interactive table map (restaurants)
  • Room/cabin selection (spas and hotels)
  • Date & time slot management
  • Smart suggestions based on capacity
Table / Session / Room Selection
07Feature

CRM & Customer History

Know every customer. From allergy information to seating preferences, from past visits to birthdays — every detail is on record.

  • Customer profile and visit history
  • Preference notes (allergy, seating, special requests)
  • Problematic customer management with blacklist
  • Birthday / special day reminders
CRM & Customer History
08Feature

Prepayment & No-Show Management

Put customers who don't show up without notice in the past. Collect card details at booking time; automatically charge no-shows.

  • Secure card detail collection at booking time
  • Full security with 3D Secure infrastructure
  • Automatic charge in case of no-show
  • Flexible cancellation policy configuration
Prepayment & No-Show Management

Frequently Asked Questions

Common questions about features

Is the AI voice confirmation feature subject to an additional fee?+
No. AI voice confirmation is included in all plans. The human agent feature is available in Pro and Enterprise plans.
Which cards are accepted in the prepayment system?+
All domestic and foreign credit cards are accepted. All transactions are carried out with 3D Secure infrastructure.
Can we share reports with our team?+
Yes. Reports can be exported in Excel and PDF format. Additionally, panel access can be defined for multiple users.
Can I use the application from a mobile device?+
Yes. The CheckRezerve web application is mobile-responsive. Native applications for iOS and Android are under development.

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