Platform Features

Every Tool to Grow Your Business, Right Here

From AI-powered confirmation to real-time tracking, from prepayment to CRM — all dimensions of reservation management in one platform.

01 — Feature

AI Voice Confirmation

The moment a reservation is completed, our AI engine automatically calls the customer. It verbally confirms or cancels the reservation using natural language — all conversations are recorded.

  • ✓Automatic AI call after reservation
  • ✓Natural language conversation and confirmation flow
  • ✓Voice confirmation recording viewable in the dashboard
  • ✓Reduces no-show rate by up to 60%
AI Voice Confirmation
02 — Feature

Optional Human Agent

Not every customer wants to talk to AI. CheckRezerve gives customers the choice between AI or a real operator. No call is missed with instant notification on the receptionist screen.

  • ✓AI / human routing based on customer preference
  • ✓Instant call notification on receptionist dashboard
  • ✓Call recording and detailed note-taking
  • ✓Automatic routing outside working hours
Optional Human Agent
03 — Feature

Real-Time Business Tracking

Which tables are occupied, how many people are inside, when will peak hours be reached? Keep your business's real-time pulse on a single screen.

  • ✓Real-time table occupancy map
  • ✓Instant headcount and capacity indicator
  • ✓Hourly occupancy projection
  • ✓Average table stay duration analysis
Real-Time Business Tracking
04 — Feature

Reservation & Revenue Analytics

Data-driven management instead of intuitive decisions. Track all your business metrics with daily, weekly, and monthly reports.

  • ✓Daily/weekly/monthly reservation charts
  • ✓Revenue growth and no-show comparison
  • ✓Busiest day/hour report
  • ✓Excel and PDF export
Reservation & Revenue Analytics
05 — Feature

Multiple Services & Expert Selection

Customers can choose the service type and expert themselves when making a reservation. Offer a professional experience with staff photos, bios, and availability calendars.

  • ✓Service category selection (massage, hair, spa, etc.)
  • ✓Expert/staff preference screen and profile
  • ✓Availability calendar and slot management
  • ✓Automatic session duration calculation
Multiple Services & Expert Selection
06 — Feature

Table / Session / Room Selection

Customers can select their preferred table or cabin from an interactive map. Smart suggestions automatically prevent conflicts and gaps.

  • ✓Interactive table map (restaurants)
  • ✓Room/cabin selection (spas and hotels)
  • ✓Date & time slot management
  • ✓Smart suggestions based on capacity
Table / Session / Room Selection
07 — Feature

CRM & Customer History

Know every customer. From allergy information to seating preferences, from past visits to birthdays — every detail is on record.

  • ✓Customer profile and visit history
  • ✓Preference notes (allergy, seating, special requests)
  • ✓Problematic customer management with blacklist
  • ✓Birthday / special day reminders
CRM & Customer History
08 — Feature

Prepayment & No-Show Management

Put customers who don't show up without notice in the past. Collect card details at booking time; automatically charge no-shows.

  • ✓Secure card detail collection at booking time
  • ✓Full security with 3D Secure infrastructure
  • ✓Automatic charge in case of no-show
  • ✓Flexible cancellation policy configuration
Prepayment & No-Show Management

Frequently Asked Questions

Common questions about features

Is the AI voice confirmation feature subject to an additional fee?+
No. AI voice confirmation is included in all plans. The human agent feature is available in Pro and Enterprise plans.
Which cards are accepted in the prepayment system?+
All domestic and foreign credit cards are accepted. All transactions are carried out with 3D Secure infrastructure.
Can we share reports with our team?+
Yes. Reports can be exported in Excel and PDF format. Additionally, panel access can be defined for multiple users.
Can I use the application from a mobile device?+
Yes. The CheckRezerve web application is mobile-responsive. Native applications for iOS and Android are under development.

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